Our approach
Therapy that fits around your life
We start with what you want to be able to do, work on it in practical ways, and check regularly that it’s helping. Here’s what that looks like.
In short
- Personal
- Your goals shape the plan
- Practical
- Real tasks, in real places
- Reviewed
- We check progress and adjust
What person-centred means to us
‘Person-centred’ is a phrase you’ll hear a lot in health care. This is what it means in practice here.
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Your goals come first
Two people with the same diagnosis can want very different things. One person wants to tie their shoelaces, another wants to cook for their family again. We plan around what matters to you.
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We work on real tasks
Sessions are practical. We practise the actual activity, often in the place you do it, and you leave with something specific to try before next time.
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The people around you are included
With your permission, we involve family, carers, teachers or employers, so everyone understands the plan and can support it.
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Plans change when life does
We review progress regularly. If something isn’t working, or your priorities shift, we change the plan.
The process, step by step
How long each stage takes depends on your goals. We’ll give you a realistic idea early on.
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Step 1: Getting in touch
A short phone call or message. We’ll check we’re the right fit, explain fees and funding, and book your first appointment. You don’t always need a referral.
- You leave with
- An appointment time and a clear idea of cost.
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Step 2: First appointment
We talk about daily life: what’s going well, what’s hard, and what you’d like to change. We may watch you do some tasks or use standard assessments to understand what’s going on.
- You leave with
- A shared understanding of the situation and some first ideas.
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Step 3: Setting goals
Together we agree on goals in your own words, and on how often and where we’ll meet.
- You leave with
- A written plan you can share with the people who support you.
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Step 4: Therapy sessions
We practise skills, try different ways of doing things, and test equipment or changes to your environment.
- You leave with
- Practical things to try between sessions.
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Step 5: Reviewing progress
We check progress against your goals and decide together whether to continue, change direction or finish up. If you need a report, we’ll prepare it.
- You leave with
- A summary of progress and clear next steps.
What to bring to your first appointment
- Your referral letter, if you have one
- Recent reports from doctors, therapists or school
- Funding details, such as your NDIS plan or health fund card
- Glasses, hearing aids or equipment you use every day
- For children, a favourite toy or snack can help them settle
- Any questions you’d like to ask us