Privacy policy
How we handle your information
We collect health information to give you safe, effective care. This page explains what we collect, why, and the choices you have.
Last updated
To be added Date of the most recent review
Placeholder policy. This outline follows the Australian Privacy Principles but must be reviewed and completed for the practice before the website goes live.
Who we are
Daybook Occupational Therapy (ABN 00 000 000 000) provides occupational therapy services. We are bound by the Privacy Act 1988 (Cth), the Australian Privacy Principles and any state or territory health records laws that apply to us.
What we collect
We collect the information we need to provide care, which may include:
- your name, date of birth and contact details
- health information, including your medical history, assessment results and therapy notes
- details of your GP, referrers and other health professionals
- funding details, such as NDIS, Medicare or health fund information
- anything you tell us when you contact us through this website
How we use it
We use your information to provide and coordinate your care, to communicate with you, to process payments and funding claims, and to meet our legal and professional obligations. With your consent, we may share relevant information with other people involved in your care.
How we store and protect it
We keep records securely and limit access to staff who need it. We keep health records for as long as the law requires.
To be added Details of the practice management system and where data is stored.
Accessing and correcting your information
You can ask to see the information we hold about you, and ask us to correct it if it’s wrong. Contact us using the details below and we’ll respond within a reasonable time.
Contacting us through this website
When you send a message through our contact form, it is emailed to the practice so we can reply to your enquiry. Please don’t include detailed health information in the form; we’ll discuss that with you directly.
Complaints
If you have a concern about how we’ve handled your information, please contact us first so we can try to resolve it. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Contact
Privacy Officer, Daybook Occupational Therapy
Phone: (03) 5550 4127
Email: hello@daybookot.com.au
Suite 2, 48 Example Street, Suburb VIC 3000